Send your enquiry through the form
Please include your name, the town or farm location, the type of property, and whether you need a borehole kit, rain-tank kit or filtration kit. If you already have a pump, tank or filter in place, add a few details so we can advise properly.
- Your location and nearest town
- Home, farm, guest property or smallholding
- What you need help with now
- Any photos, measurements or existing equipment notes
Clear details help us size the system correctly and avoid delays later on.
Where Hydrated is based and where we send orders
We are based in Brits, North West and support customers across South Africa, with regular deliveries and project support in Pretoria, Hartbeespoort, Rustenburg, Bloemfontein and the Western Cape. We also work in Paarl, Stellenbosch and Somerset West for clients that need site assessments or supply of kits.
Whether you are dealing with load-shedding, low municipal pressure or seasonal water shortages, we can help you plan for a practical supply setup.
What to include
The more detail you send, the easier it is for Zander Snyman and the technical team to guide you. If you have a borehole, rainwater storage or filtration issue, tell us what the water is used for and what capacity you need. For farm calls, include the distance to the water point and whether power is available on site.
- Approximate tank size or borehole depth, if known
- Water use for the household, staff or irrigation
- Any water testing results
- Preferred delivery town or site access notes
Borehole Rain Tank And Filtration Enquiries
Please include as much detail as you can in your enquiry, especially the product, quantity, delivery area and any site requirements. Simple product questions are generally handled first, while site based requests may need additional checks for distances, equipment sizing or delivery arrangements before we can assist.
For customers in Brits and nearby areas, enquiries are handled by our local scheduling team. For Pretoria, Rustenburg, Bloemfontein and Western Cape routes, scheduling depends on the current route plan, and we keep you updated so you know what happens next.
Support from our team
Your enquiry may be handled by Thandiwe Maseko for customer support, Ayanda Nkosi for project coordination, or Ntombizodwa Shirinda and Morne du Toit when installation planning is needed. Pieter Johannes van der Merwe oversees the business, with technical support from the full team.
We assist with site assessments, delivery coordination, commissioning checks, filter changes, pump servicing and annual maintenance, so your water system keeps working through dry spells and summer demand.